Aftersales and warranty claims handler required

Aftersales and warranty claims handler

An opportunity exists within our busy Caravan Dealership for a full time aftersales and warranty claims handler. The successful applicant will be responsible for handling all customer warranty claims and aftersales requirements.

The successful candidate will be an effective communicator, well organised and be able to display the following key skills required for this position.

Answering telephones

Administration

Computer literacy

Sales and customer service

Parts handling

Knowledge of touring caravans and experience in this type of role is preferred, however on the job training and guidance will be provided to the right applicant.

37.5 hours per week plus 2 Saturday mornings per month (9am – 1pm) paid at overtime rates

28 Days holiday per annum (includes Bank Holidays)

Responsibilities and Duties

Answering telephones

Administration

Use of excel and access based computer systems

Customer service

Parts handling

Taking payments

Some reception duties

Assisting to maintain a clean work space/customer areas

Qualifications and Skills

Customer service

Computer literacy

Parts/Stock control

Answering telephones

Communicating with customers, suppliers and colleagues effectively

Please email your CV to

b.chilver@raymondjamescaravans.co.uk

Or by post for an Immediate interview to

Mr William Chilver – Operations Director

STRICTLY PRIVATE AND CONFIDENTIAL

Raymond James Caravans Limited

Witherley House

Carlyon Road

Atherstone

Warwickshire

CV9 1JE

Telephone 02476 474747