Aftersales and warranty claims handler required

Aftersales and warranty claims handler

An opportunity exists within our busy Caravan Dealership for a full time aftersales and warranty claims handler. The successful applicant will be responsible for handling all customer warranty claims and aftersales requirements.

The successful candidate will be an effective communicator, well organised and be able to display the following key skills required for this position.

Answering telephones


Computer literacy

Sales and customer service

Parts handling

Knowledge of touring caravans and experience in this type of role is preferred, however on the job training and guidance will be provided to the right applicant.

37.5 hours per week plus 2 Saturday mornings per month (9am – 1pm) paid at overtime rates

28 Days holiday per annum (includes Bank Holidays)

Responsibilities and Duties

Answering telephones


Use of excel and access based computer systems

Customer service

Parts handling

Taking payments

Some reception duties

Assisting to maintain a clean work space/customer areas

Qualifications and Skills

Customer service

Computer literacy

Parts/Stock control

Answering telephones

Communicating with customers, suppliers and colleagues effectively

Please email your CV to

Or by post for an Immediate interview to

Mr William Chilver – Operations Director


Raymond James Caravans Limited

Witherley House

Carlyon Road




Telephone 02476 474747


Busy times here at Raymond James Caravans

***WoW*** Thanks to all of you who attended our September Preview, it was one of our busiest ever. With New Bailey, Elddis, Coachman and Buccaneer Caravans in high demand, and well over 100 sold at this event alone, Also more than 700 of you have registered for Free NEC Tickets so it looks like it might be busy. We look forward to welcoming you all to the Raymond James stand..21765245_1585403618157571_2220375182432512358_n

The Raymond James Caravans Team Celebrates Sales Success

The Raymond James Caravans team announces ***BUSIEST SEPTEMBER AND OCTOBER EVER!!!****

The team here at Raymond James Caravans are delighted to announce our busiest ever new model launch for the 2017 season, with an 8% increase on our previous best results in these 2 months, with over 300 caravans being sold throughout this period.

Celebrations took place at recently at a suitable pub, where the whole team where invited to join in and an excellent night was had by all. Our thanks to Lee and his team at The Cock Inn, Sibson (13th Century inn – well worth a visit). The food and the service were excellent.

The attendance at our recent VIP event was overwhelming and the period that followed throughout the NEC and beyond has seen demand for New Caravans at an all time high, with quality used and nearly new caravans also being sold at a similar rate.

Indeed all of our Manufacturer Partners have sold out for 2017 and only those dealers that have ordered stock will be able to supply. Fortunately Raymond James Caravans, in partnership with Elddis, Buccaneer, Coachman and Bailey Caravans have ensured that we have a good supply of popular selling caravans available.